Returns & Refunds | Barnes & Noble at Boston UniversityAlthough the company could try to curtail the practice, it prefers to keep a lenient return policy to build goodwill with customers. An Amazon representative said only that the practice of buying from Amazon and returning to other stores is "not an honest practice. This issue underscores the belief that retailers with an online and offline presence will take a competitive advantage in the market. Some consumers think twice about making online purchases because of the hassle in packaging and mailing items that need to be returned. As a result, experts say online-only companies such as Amazon may have to seek partnerships with offline retailers to make the return process more convenient. As a result, shoppers often get back more money than what the book was purchased for at the online store.
6 stores that make returns tough on gift recipients
I walked around, caught my breath, and scoped out a few books which had caught my interest. Then, as I was leaving, I noticed a sign detailing a new return policy. Apparently, the entire chain now only accepts returns within 14 days, and then, only with a receipt. She did tell me about one exception, however — books received as gifts can be returned within 30 days so long as there is a gift receipt. Most bookstores only accept returns that are in new condition — that means the spine must be unbroken, the pages clean, the cover crisp. Forcing someone to have a receipt, even for a book that has been given as a gift, is certainly within the rights of the store, but it seems unnecessary and mean-spirited. More obnoxious still is the fact that fourteen days is an undeniably short window of time to arrange for a return if a book is unwanted but an awfully long period of time in which to keep up with a slip of paper.
If the price on your receipt is above the advertised or posted price, please alert a bookseller and we will gladly refund the difference. We work closely with your professors to ensure we only sell the editions they use in the classroom, saving you time and stress about finding it yourself. Don't stick with a class just because you bought the books. On the fence about buying books for a class? We let you know what's required on Day 1 and when to wait to purchase.
If the price on your receipt is above the advertised or posted price, please alert a bookseller and we will gladly refund the difference. We work closely with your professors to ensure we only sell the editions they use in the classroom, saving you time and stress about finding it yourself. Don't stick with a class just because you bought the books. On the fence about buying books for a class? We let you know what's required on Day 1 and when to wait to purchase. Service you won't find anywhere else. With proof of a schedule change and original receipt, a full refund will be given in your original form of payment during the first 30 days of classes.
I just received an email that I ordered a book that I did order. I have tried to call and email them with no success. Can someone help me. I thought I was ordering a blank artist's journal but instead received a graphing notebook. After reading these comments, I've decided it isn't even worth the trouble trying to return it. Trying to return an unopened book to a physical bookstore
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